Last updated: July 2026
Our policy is to protect your privacy when using our website, and is outlined below.
Introduction
The purpose of this privacy notice is to provide you with the information you are entitled to receive about our processing of your personal information or personal data.
This information covers:
- Who we are and our contact details
- What information we may collect
- What we do with your personal information and why
- Whether there are other recipients of your personal information
- Whether we intend to transfer it to another country
- Your rights and how to exercise them
Who we are
PADI Mediation is the data controller of any of your personal information that you provide to us.
What information we may collect
When you visit our website, we automatically log your IP address and information about your visit, such as the time, the pages viewed, and the browser used. But all this information is collected anonymously and does not identify you as an individual. Statistics are compiled using this information, enabling us to monitor use of the site.
We use a small number of cookies to help the website run smoothly and to compile these statistics; see our Cookies Policy for details.
We collect your personal information only when you provide it to us, for example through our contact form, or when it is provided to us by our clients in connection with mediation.
What we do with your personal information and why
We may use your personal information in order to respond to your enquiry, arrange and carry out your MIAM and mediation sessions, or for our legitimate interests as a family mediation practice. We will use personal information only for the purposes that the information was collected, or to provide information about a similar purpose. Information about children will only be collected and stored with permission. Your information will be held securely and safeguarded against unauthorised use, disclosure, alteration or destruction. We are subject to strict confidentiality rules as an FMC registered mediator. Your data will usually be kept for 7 years after we stop providing a service to you, or 7 years after the last payment, or 7 years after children reach 18. We do not use automated decision making in processing your personal information.
Whether there are other recipients of your personal information
We may need to send your personal information to other people in connection with carrying out mediation, or for our legitimate interests, or where there are other lawful reasons to do so. For instance, we may disclose information to the Family Mediation Council, the Ministry of Justice (for example, in connection with the mediation voucher scheme), solicitors, or IT advisors. If we disclose your information, we will explain to you what steps we are taking and to whom we are sending any of your information, and we will respect professional rules of confidentiality.
Whether we intend to transfer your personal information to another country
We do not routinely transfer your data outside the UK. If this were ever necessary, we would only transfer information to a country with adequate safeguards for the protection of personal data.
Your rights and how to exercise them
- You have the right to be informed about the collection and use of personal data
- You have a right of access to personal data being processed and to request a copy of the data and supplementary details. You will be asked for proof of identity but no fee will be charged. We will aim to respond within 30 days
- You have the right to rectification of inaccurate personal data being processed (subject to some exemptions)
- In some circumstances you have the right to object to or restrict processing of certain data, or to ask for its erasure
- You have the right to portability in some circumstances
Some of these rights cannot be exercised at all if the processing is necessary for mediation confidentiality reasons. We will explain the basis for any exemption if it applies.
You can opt out or update your details at any time
You can opt out of any of our distribution lists, or correct your details, at any time. Contact details are given under Contact Us. Any of our emails include an unsubscribe link.
We are not responsible for other sites to which ours is linked
This privacy policy does not cover the links within this site linking to other sites, and we are not responsible for the content of such sites.